What is the term used for the company that receives payments after a loan has been obtained?

The term used for the company that receives payments after a loan has been obtained is the loan servicer. This entity is responsible for managing the loan on behalf of the lender, which includes collecting monthly payments from the borrower, maintaining records, and handling customer service inquiries related to the loan. Loan servicers play a critical role in the loan lifecycle; they ensure that payments are credited appropriately and may also manage aspects such as escrow accounts for property taxes and insurance.

In contrast, the loan originator is the entity or individual responsible for facilitating the loan's creation, while the loan guarantor provides a guarantee to the lender that the debt will be paid, often involved in a situation where the borrower may default. The loan investor, on the other hand, provides the capital for the loan, expecting to earn a return on their investment. Each of these other roles is distinct from that of the loan servicer, highlighting the unique function that the loan servicer plays in the post-loan acquisition process.